Confidence and reliability in your data are vital when making important business decisions. Wiseleap’s Infield uses the latest technology and the best demonstrated practices in the industry to provide you with the most accurate and timely data available.

Our offer:

• Face to Face
• Time and Motion Studies
• Online Surveys / Form Management
• Phone Surveys
• Interviews Service Audits
• Self-Service Survey Kiosks
• Mystery Clients
• Focus Groups

These services can be offered individually or under our Enterprise Feedback Management program.

Our data collection technology includes:

• Mobile Devices (PDA, iPhone, Blackberry)
• Self-Service Survey Kiosks
• Web Based Surveys / Form Management

Our use of mobile technology holds several advantages:

PRECISION

Mobile technology allows for precision and ease of use as all collected data is entered with a single click. Everything from client opinions to processing times is recorded, capturing an accurate snapshot of a moment in time.

INSTANT ANALYSIS

Instant report generation and analysis become possible online and at the PDA level. When key observations are made that require immediate attention, an email or SMS alert can be triggered automatically and sent to the appropriate parties.

MANAGEMENT TOOLS

Whether your data collection solution is used by your staff or ours, whether it involves a single user or several hundred, you will want to know that the observations were done at the right time, the right place and the right way. With an integrated timesheet and productivity management tools, error tracking protocols and the addition of geo-positioning features, you will be in full control of the where, when and how well your data was collected.

INSTANT UPDATING

Any form changes or software upgrades can be deployed and installed to all our PDA’s remotely, and instantly. This eliminates the time, cost and complexity of reprinting and distributing paper forms, and ensures standardization across the board.

ELIMINATION OF ERRORS

In addition to a quantifiable increase of productivity and efficiency, data integrity is conserved as we eliminate the risk of errors made during the transmission of information from paper to digital form.

COST EFFECTIVENESS

Measurable gains in productivity, its ease of use, the elimination of the need for data re-entry and the removal of paper questionnaires greatly reduces costs.