Wiseleap’s philosophy is clear: data collection should not simply be used to assess how well or poorly you are doing, but rather provide you with the tools and knowledge for ongoing improvement.

Wiseleap Intel consists of an array of business intelligence tools that turn raw data into actionable business decisions.

Our web-based platform gives you access to your real-time Dashboards, Balanced Scorecards and Drilldown Reports, anytime, anywhere. Our team of dedicated experts can help you interpret your data and formulate a proven action plan.

Targeted reporting

Finance, Operations or HR departments have different needs. Our reporting platform provides each unit with the information and analysis they require.

In similar fashion, each level of management is provided with targeted reports:

• Upper management look at top level dashboards to assess the overall performance of their activities through predetermined Key Performance Indicators.
• Middle management will drill into these KPI’s to isolate which areas require more attention and immediate action.
• Finally, team leaders and frontline managers use the granular information to pinpoint and address the root cause of failures.

Alert management

When key observations on the field require immediate attention, an email or SMS alert can be triggered and sent automatically to the appropriate parties. Immediate turn around times offer your organization a competitive edge and can avoid costly repercussions of unaddressed issues and immediate recovery of customer dissatisfaction.